Customer Experience | Leo Golas

Tag Archives: Customer Experience

Cybersecurity | Cloud | Development

Enhancing Customer Experience with WSO2 Identity Server, WSO2Con USA 2017

October 27, 2024 video

Cloud Computing Customer Experience Digital Transformation Identity Server middleware Nutanix Open Source SaaS san francisco wso2 WSO2 Identity Server wso2con WSO2Con USA 2017

Cybersecurity | Cloud | Development

Genesys Engage on Azure: Create memorable customer experiences

March 11, 2022 video

artificial intelligence Bots Call Center Call Center Software Chatbots Cloud Call Center Cloud Contact Center Contact Center Contact Center Solutions Customer Care Customer Experience Customer Journey Customer Service Inbound Call Center IVR System machine learning Omnichannel Outbound Call Center Predictive Dialer Predictive Routing Speech Analytics Workforce Management Workforce Management Software Workforce Optimization